Why was my connection request not accepted ?

Suppliers usually respond to connection requests within 3 working days. They will either approve or decline your request. In some cases, a supplier may first reach out to you for a brief introduction.

Common reasons for a declined request:

• Your webshop is not live or publicly accessible — a live webshop is essential
• You do not have a physical store (required by some suppliers)
• Your webshop does not match the supplier's reseller profile (e.g. different niche, target market, or insufficient revenue)
• The supplier is unable to deliver in your country
• The supplier's distribution network in your region is already complete

Each supplier applies their own selection criteria. A decline from one supplier does not mean others will do the same — you are always free to contact a supplier directly to explore potential opportunities.