How does stock synchronisation work ?
Stock levels are synchronised in real time between the supplier and your webshop. We update the exact stock numbers provided by the supplier.
- If a product goes out of stock at the supplier, the stock is updated to 0 in your webshop
- Whether a product with 0 stock remains purchasable depends on your webshop settings (e.g. backorders on/off)
- If the product comes back in stock, the updated stock level is automatically synced again
- If a product is removed from the supplier's assortment, the connection is automatically disconnected and the product is set back to draft/concept in your webshop — so it is no longer actively sold
No manual action is required on your end.