I changed my webshop — how do I recover my products ?

If you have migrated to a new webshop or switched platforms, your existing Droppery connection will need to be updated to reflect this change.

Here is what you need to do:

1. Update your API connection in Droppery to link it to your new webshop
2. Delete the products that were previously imported into your old webshop; you can delete them in Droppery > Products > Action > remove from Droppery
3. Re-import your products into your new webshop via Droppery

Please note: Your product data in Droppery remains intact — only the connection to your webshop changes. Once the new API connection is in place, you can re-import your products as you would normally.

If you need help with this process, contact us at info@droppery.io and we will guide you through the steps.