How to track the order ?

Once the order has been validated on your website, an order is created in the order section.

You have access to all order information:

• product
• price
• customer
• order update

When the order is sent, the order tracking link appears.

Optional setting: You can enable automatic pushing of tracking details to your webshop via the API — so orders are automatically marked as "completed" once tracking is available. To enable or disable this, go to Droppery → Settings → API credentials.

Track & Trace can also be sent directly to your customer via Droppery. In Settings > Basic Information, you can enable the option to notify the “customer” and include your sender name, so the email is sent under your company name.