What do the error codes in the log connection correspond to?

In the event of any problems, you can see error codes in the log connection. These allow you to find out the source of the error, and to resolve it more easily. You can also indicate them in your e-mail to facilitate the response from our support info@droppery.io

Code correspondence list

  • 400/500 : Mainly specifies the problem, usually a validation error on the part of the retailer. If no problems are mentioned, it is worth checking the host's logs.
  • 401 : API token permissions are incorrect. Droppery needs to be reinstalled and you need to make sure that read and write permissions are granted. See the installation instructions.
  • 402 : A problem regarding payments
  • 403 : Probably a firewall issue on the user side, either the store server or CloudFlare.
  • 404 : The product was not found. Make sure the product was imported correctly.
  • 406 : The requested resource can only generate unacceptable content according to the accepted headers sent in the request.
  • 408 : Request timeout error: API occurs when a server does not receive a response from the client within a specified time and the connection has been terminated.
  • 422 : The request body is well formed but contains semantic errors. The response body will provide more details.
  • 429 : The request was not accepted because the application exceeded the rate limit.
  • 503 : The server is unavailable
  • 507 : Insufficient storage error, the API error occurs when there is not enough storage space available on a server to respond to an API request.
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