Orders — managing and updating order status

• Orders — managing and updating order status

If a data source (such as an API or integration) is connected, orders are always created and processed within that data source.

In the Orders section of your Droppery account, you will find an overview of all orders placed by resellers for your products.

You can click on a specific order to:

• View all relevant details (reseller, products, shipping address, etc.)
• Check or update the order status (e.g. processing, shipped, delivered)
• Add or review tracking information

If no data source is connected, you can manage these actions directly within Droppery.

If a data source is connected, any status updates or tracking information added there will be automatically retrieved and synced by Droppery.

If no data source is connected, you can optionally update the order status and add tracking information directly within Droppery.

Keeping your order statuses up to date ensures resellers and their customers always have accurate and current information, which will be automatically synced to their datasource.