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Essential Information

Essential Information

  • How does stock synchronization work ?
  • Do I need to connect multiple warehouses or stock locations ?
  • How to set up automatic payment ?
  • How often is stock updated ?
  • How to update stock levels ?
  • How to add labels to your supplier profile ?
  • How do I configure my shipping costs and delivery zones ?
  • Can I offer different shipping conditions per country or per reseller ?
  • Orders — managing and updating order status
  • How do I receive and process orders from resellers ?
  • How do I find the track & trace information for a specific order ?
  • How do resellers and their customers receive tracking information ?
  • What happens to imported products on the reseller's side when I update my catalog ?
  • What happens if a product goes out of stock after a reseller has listed it ?
  • What happens if I can't fulfill an order ?
  • Can I update the status of an order ?
  • How to handle returns as a supplier ?
  • I am a brand or supplier, how do I get new retailers through Droppery?
  • Can I terminate a connection with a reseller ?
  • How does payment work between resellers and suppliers ?
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