What happens if I can't fulfill an order ?

If you’re unable to fulfill an order, it’s important to inform the reseller as soon as possible. Since this is a B2B collaboration, you and the reseller should align directly on the next steps — such as cancelling the order, adjusting quantities, or agreeing on an alternative solution.

You can cancel orders via the API or directly in Droppery.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us